TeamDynamix (TDX) is widely recognized for its robust ITIL standards in IT Service Management (ITSM), serving as a comprehensive platform for managing IT assets, handling customer problem tickets, project management, and maintaining knowledge base articles. Since adopting TDX in 2018, Cedarville University has continually evolved its use of the platform. In 2022, the university successfully integrated audiovisual (AV) assets, encompassing problem tickets, setup tickets, projects, and knowledge base articles. Join Scott Deetz as he presents insights on how Cedarville University has effectively incorporated AV into the TDX framework, showcasing the potential of cross-departmental collaboration. 

Join us on January 16, from 2 - 3 PM EST, for this engaging session that was planned based on the excitement of this topic on the ETC listserv!