Job Description 

The Manager- ET Audio Visual Events Production designs and manages the audio visual (AV) services for special events college-wide from pre-production, scheduling resources, production, and post-production, and directs all live event programs including STC Graduation commencement ceremonies and College Wide Professional Development Day. This position designs and directs audio, video, and lighting resources and manages event support staff. The Manager- ET Audio Visual Events Production is also responsible for the production design and operation of small to large-scale audiovisual systems with a focus on audio, video display, video and audio streaming to the web, computer resources, lighting, and rigging for live events while ensuring quality and client satisfaction. This position directly supervises the ET Audio Visual Production Team, staff, and other departmental staff as needed.

Experience Required 
Bachelor’s degree in a related field required. Minimum five (5) years of experience in the audio-visual industry required. Minimum three (3) years of experience in supporting special events required. Avixa Certified Technology Specialist (CTS) preferred.

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Job Description 

The Regional Education Account Manager specializes in the sales and application of audio, video, and control solutions within the Higher Education and K-12 markets. The ideal candidate will be located in the Eastern US region.

Experience Required 
Bachelor’s Degree in Business, Marketing or a related field. 5+ years of experience selling professional audio, video, and control solutions in Higher Education and K-12 markets.   

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Job Description 

The AV/IT Architect (Enterprise Architecture) will execute the integrated audiovisual system architecture and systems design across the university, including general use classrooms, production spaces, live events, digital signage, study spaces, lecture halls, conference rooms, and other AV-integrated spaces, ensuring consistency and interoperability across the enterprise. The AV/IT Architect (Enterprise Architecture) will create designs, perform proof-of-concepts, execute innovative best-in-class solutions, and work with internal and external teams and vendors to align Digital Spaces solutions with ITS initiatives. The AV/IT Architect (Enterprise Architecture) will assist in delivering leading-edge AV/IT solutions to ensure effective teaching & learning and seamless user experience.

Experience Required 
Five years Experience working in one or more of the following fields: information technology, AV/IT, customer service, higher education, AV integration, or a related field. Experience in delivering network and cloud-based AVIT solutions at scale. Extensive experience solving technical and non-technical problems; able to delegate solutioning. Able to lead data gathering efforts seeking information from diverse sources. Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity.

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Job Description 

The Technical Project Engineer will work alongside the Supervisor, Event Services, AV Sales Manager, and UCLA hospitality and events teams to design AV solutions for live event services for the IT-managed spaces including the Luskin Conference Center, The Hill, Lake Arrowhead Conference Center, and other central IT events across the UCLA enterprise. The Technical Project Engineer will meet with stakeholders to speck and design appropriate AV systems to fit customer event requirements while ensuring profitability and excellent customer service.

Experience Required 
Three years Experience working in one or more of the following fields: live event production, AV systems design, computer science, computer information systems, or a related field. Proven experience working in a fast-paced live events environment and recommending systems appropriate to the event requirements. Extensive experience solving technical and non-technical problems; able to delegate solutioning. Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity. Demonstrated experience providing inclusive leadership of others, cultivating an inclusive environment that values equity, diversity, inclusion and belonging.

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Job Description 

The AV Sales Manager will serve an essential role as the customer liaison between the ITS Event Services team and UCLA internal and external customers including the Housing & Hospitality Teams, Residential Life, Events & Transportation, Central ITS, and other stakeholders as necessary. The AV Sales Manager will document customer needs and provide pricing quotes and event specifications in order to ensure a successful and profitable delivery of service. The AV Sales Manager will serve as the onsite representative for customer needs during live events, in coordination with the UCLA event sales teams, Technical Project Engineer, Supervisor, Event Services, and third-party vendors in order to ensure all requirements are delivered as scoped.

Experience Required 
Bachelor's Degree Information technology, computer science, public administration, business administration, communications, or a related field, or equivalent combination of experience/training.

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Job Description 

Provide generalized audio visual (AV) assistance to campus community. Work as a member of a project team involving other support staff, including students. Work under close supervision of a manager or a project leader. Assist in training and supervision of student technicians on audio visual skills both of permanently installed systems and portable/ non-permanent systems.

Experience Required 
Bachelor’s degree. Minimum one year experience in audio visual support position or two years’ experience in a position that included a substantial amount (at least 50%) of audio visual Technology work (including as a student employee).

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Job Description 

The Technology Integration Specialist position is a career track position with position placement based upon education, relevant job experience and certification(s). The Technology Support Services Specialist I, Technology Integration will work under the direction of the Manager, Technology Integration – TSS in a team-oriented environment and will provide technical and operational support for all integrated technologies district-wide. This position will also work on project teams as a team lead or team support to build scalable integrated technology solutions. Responsibilities include providing excellent service, research, and development, preventative maintenance schedule design, troubleshooting of systems, repair of components, and quality control of installed systems as well as maintaining accurate inventory and service information. Additional responsibilities include providing support to other members of the TSS and ITS team and other duties as assigned.

Experience Required 
For the first step of the track: High School Diploma or GED with two years of technical experience in deployment, management, administration and integration of computer or presentation technology hardware and software. Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed. 
For each step, see in depth description at the link below. 

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Job Description 

The ITS Service and Support Technician, under direction from the Service and Support Manager provides technical support to students, faculty, and staff seeking assistance for college technology issues. This position will serve as a customer facing point of contact for customers on assigned campuses and focus on pro-active efforts to support technology users and maintain technology deployments. Responsibilities include deployment and support of desktop computing hardware and software, support of presentation technology systems, support for live events, and assisting with ongoing documentation of supported systems.

Experience Required 
High-School Diploma or equivalent and two years of successful relevant work history or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

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Job Description 

The Service Desk Analyst position is a career track position with position placement based upon education, relevant job experience, and certification(s). The Technology Support Services Analyst I, Service Desk, under the direction of the Technology Service Desk Manager, provides technical support to students, faculty, and staff seeking assistance for college technology issues. This position will serve as a point of escalation and triage for support incidents reported via part-time Service Desk personnel. Responsibilities include deployment and support of desktop computing hardware and software, support of presentation technology systems, and assisting with ongoing documentation of supported systems.

Experience Required 
High School Diploma or GED, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed.

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Job Description 

The Service and Support Manager – Technology Support Services (TSS), under general direction from the Assistant Director of Information Technology Services, provides leadership and management to the Service and Support department, tasked with the ownership of deployed user facing technology for Yavapai College. This includes the areas of desktop computing support, desktop software integration and deployment, asset deployment, AV system support and maintenance, event support, knowledge base creation, and training documentation development and distribution. This position manages the activities of the Technology Service Desk (Helpdesk), provides for event support including District Governing Board events and College Council meetings, and is responsible for implementing and managing a robust preventative maintenance program for district computer endpoints and AV systems. The service and support manager recruits, trains, and manages a team including Service Desk Analysts, Service and Support Technicians, Event Support Technicians, Helpdesk Agents, and Field Technicians.

Experience Required 
Bachelor's Degree in computer science, information technology integration, programming, system administration, or directly related field with three to four years of technical experience leading information and integrated technology support initiatives. Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed.

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Job Description 

The Technology Integration Manager– Technology Support Services (TSS), under general direction from the Assistant Director of Information Technology (ITS), plans, organizes, and directs Technology Development, Integration, and Project Management. This position provides management in the area of development, design, installation, testing, administration, and documentation of enterprise level integrated technology systems. This includes classroom, conference, and community room AV and presentation systems, Windows and Apple computing endpoints, and software programming and deployment in Windows, Apple, and control system (Crestron) environments. This position will manage a team of full and part-time employees, fostering a supportive environment, and will provide administrative, technical, and operational support for all integrated technologies district-wide. This position will serve as lead technical director for user-facing deployed instructional and institutional technology deployment and will oversee the Capital Equipment Replacement Plan for AV, Presentation, and Computing endpoint systems.

Experience Required 
Bachelor's Degree in information technology, educational technology, programming, or directly related field with three to four years of technical experience planning and overseeing information and integrated technology initiatives such as presentation technology, systems development, control system programming, and network design. Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed.

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Job Description 

IT Services at the University of Iowa is seeking to hire an A/V Engineer whose primary focus will be the installation and configuration of low-voltage electronics and audiovisual equipment in various campus locations. We are seeking individuals who have a strong familiarity with permanent technology installation, including the use of power tools, hand tools, and construction concepts. We are also seeking individuals who have a passion for creating and delivering seamless and high-quality audiovisual experiences for students, faculty, and staff. This position will install audiovisual systems in conference rooms, classrooms, and specialty spaces including but not limited to laboratories, studios, and practice rooms. This position will work with various trades to fulfill installation requirements. In addition to installation services, this position may also assist with setup, operation, troubleshooting, repair, and documentation of audiovisual systems and related technologies.

Experience Required 

Job Description 

The University Library Media Services Assistant serves as part of a team that provides audiovisual support, training, and delivery of instructional and web conferencing technology to faculty, staff, and students throughout the university. He/She/They communicates with users regarding requests for meeting rooms and portable equipment along with other services provided by the Media Services department. This person assists with training and directing Media Services student employees.

Experience Required 

Job Description 

SUNY Brockport is currently accepting applications for a Classroom Support Specialist .The person in this role performs all duties associated with the operation of Academic Technology Support (ATS). This includes equipment distribution, set-up, repair, preventative maintenance, assisting clients and providing technical support to all learning environments. 

Experience Required 

2 years experience in audiovisual technical support or equivalent. Work experience in higher education environment. Experience working with Crestron control system. Experience working with event management systems. Professional certification in audiovisual field.

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Job Description 

Working at the general direction of the Director, the primary responsibility of this position is organizing and delivering service to Media Services clients.  These services include but are not limited to:

Responsibilities:

Job Description 

As part of HBS IT’s Media Services team the Audiovisual Engineer collaborates with multiple stakeholder groups within and outside of IT to design, implement, maintain, and support an advanced ecosystem of innovative AV solutions. The team oversees more than 250 classrooms, conference rooms, auditoriums, and other convening spaces spread across 35 campus buildings, and their services are designed to maximize the user experience for both in-person and remote participants. 

Experience Required 

Minimum of two years’ post-secondary education or relevant work experience.

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Territory Sales Manager

AV Specialist

Whitman College | Technology Services

Classroom and Events Technology Consultant